Tracker logs
Find a click, review its timeline, and diagnose pixel or postback delivery errors.
Tracker logs show what happened to a specific click, from the first visit to an install, conversion, and delivery to external systems.
Open tracker logs
You need analytics view permission to access this page.What you can check
| Section | What to look for |
|---|---|
| Click logs | Incoming click, stream, route, GEO, device, and subs |
| Install logs | PWA install and its click ID |
| Conversion logs | Received status, conversion type, and payout |
| Pixel logs | Facebook, TikTok, or Google event and its delivery result |
| Outbound S2S | Postback sent to a tracker or partner system and the server response |
Select a row to open its details. Each click ID has a timeline of related events.
Search and filters
- Select a section.
- Set the date range. The default is the last 7 calendar days; a single query can cover up to 90 days.
- Filter by status, stream, pixel, or other available fields.
- For a specific case, paste the click ID into search.
- Open the row and check the time, status, and latest external response.
The page URL keeps the current filters. You can share it with a teammate who has access to the workspace.
Saved views
Save a view when you regularly check the same data slice. It stores the section, filters, search, and sorting.
- a view is available across all workspaces in your account;
- the date range and timezone are not saved, so the current selection stays active;
- you can apply, rename, or delete a view.
Replay pixel events
In Pixel logs, you can resend filtered events to another pixel on the same platform.
Each job processes up to 500 events. When a source pixel is selected, the target must be different. A Google Ads pixel in Browser Tag mode cannot be used as the replay target.
A replay creates a new delivery attempt in the ad platform. Check the filters and target pixel before confirming it.
If logs do not open
Ask a workspace admin for Analytics → View. If you already have it and the page is still locked, message support.
The Replay events button also requires Pixels → Edit.